Need some help? We’ve put together some frequently asked questions to give you more information about noomee and the solutions we offer. If you have a question that you can’t find the answer, please email us.
You can easily update noomee from your phone’s application store. We encourage you to always use the latest version of noomee. Latest versions contain the newest features and bug fixes.
Right now noomee is available in 3 languages – English, Russian, Armenian. You can choose preferable language while registering for the first time. If you want to change the language after, you need to delete cache and data of noomee app from your phone and choose language again.
Why didn’t i get a confirmation email from noomee?
Check your spam folder in your email. Just go to spam folder and if you see email from noomee, mark it as not spam. If you can’t find it even in your spam folder, we invite you to contact us, so that we can check the problem.
For a better experience, while using noomee, we may require you to provide us with personally identifiable information, including but not limited to Name, Surname, Email, Phone, Age, Child’s name, Diagnose, Other. We will not use or share your information with anyone except as described in our Privacy Policy.
Based on information that you provide about your child, noomee will suggest template that meet the needs of your child. You can see what kind of information we ask in our User Guide – points 6, 7, 8.
After downloading noomee you need to start registration process. It will take 10-15 minutes. You can see how to set up noomee account in our User Guide – points 2, 3, 4, 5.
It’s so easy! You need to login to “Parent” part to make schedule. For not wasting your time our professionals offer a ready to use template. You just need to make some changes, set time & duration for activities. You can see step by step process of making schedule in our User Guide – points 10, 11, 12.
Every task consists of several subtasks. You can design them according to your child’s needs. You can see how to make new tasks in our User Guide – point 12.
Children are so SMART when using digital devices. So this tricky step was designed to prevent Child’s access to “Parent” part. Be sure to use a strong password that only you know!
Special education is provided by professional educators and caregivers. It is not fully possible to replace their valuable work. noomee is an companion app for children and therapists. And it will be great to use it with the help of therapists as a tool that continues their work at home.
